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Molvek
From the first message
to the next step.
Business software that answers customer messages, tracks sales opportunities, checks Google Calendar availability to book appointments, and hands conversations to your team.
AI support. Your team in control.
Demo Customer
Website chat
Open
A conversation with a next step.
The need, customer record and conversation history, together.
Products by Molvek
MolvekEvery conversation
has a next step.
Customer conversations, the work that follows, and your team. Molvek brings them closer together.
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01 First message
Welcome the message.
Answer customer questions with your business knowledge and voice.
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02 Contact and opportunity
Understand the need.
Follow the customer's needs alongside their record and sales opportunity.
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03 Appointment
Agree on the next step.
Turn the day and time agreed in the conversation into an appointment you can track.
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04 Team and context
Continue together.
Your team takes over with the conversation history and the summary prepared by Öner.
Three everyday scenarios
What happens when a customer writes?
A question about a time, a price enquiry, a request for help. See how a conversation becomes the next step for your business.
Illustrative conversations and records; no real customer data or live transactions.
Estate agency · Property viewing A customer wants an appointment The requested time, customer confirmation and calendar record come together.
Illustrative web conversation
In the business panel
The conversation has an appointment.
- Topic
- Property viewing
- Time
- Friday, 2 pm
- Status
- Confirmed
- Source
- Customer conversation
Your team follows the appointment, its status and the source conversation in the same panel.
This short example applies after required contact details and customer confirmation are complete, availability is verified on the connected Google Calendar and the booking is successfully created.
See the appointment viewTraining centre · Course enquiry A customer asks about pricing Your business knowledge answers the question, and the customer’s interest stays in view.
Illustrative web conversation
In the business panel
Their interest is in the lead record.
- Customer
- Deniz · Illustrative customer
- Interest
- Beginner English
- Preference
- Weekends
- Knowledge source
- Illustrative course programme
Continue the follow-up with the contact details the customer shared, their interest and conversation notes.
The duration and price are fictional. Actual answers draw on your business’s knowledge sources; when a price is missing, no amount is invented.
See CRM and leadsService business · Individual support Your team takes over When a person needs to assess the request, your team continues with the history at hand.
Illustrative web conversation
In the business panel
The conversation continues with your team.
- Handled by
- Ece · Illustrative teammate
- Status
- Taken over by an operator
- History
- In the same conversation
- Bot
- Silent while the operator replies
The operator reads the history and replies, asking Öner for a summary or reply draft when needed.
The team’s reply illustrates a conversation after an operator has taken over. No reply-time promise is made when the team is offline.
See the conversation viewStart with your own business
From first setup to first conversation.
Get started without waiting for a demo meeting. Add your business knowledge, try the answers, and open to customers when you are ready.
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Introduce your business
Create your account and verify your email. Add your website, or enter your business information yourself if you do not have one.
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Review the suggestions
Check proposed knowledge and rules alongside their website sources. Edit, accept or reject them; you decide what is used.
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Try it as a customer
Ask questions in the test area and see the sources behind each answer. Adjust your knowledge and rules, then try again.
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Go live when you are ready
Add web chat to your website or connect your business messaging channels. WhatsApp and Instagram connections depend on the relevant accounts, permissions and Meta requirements.
Open the channel connection guide
Create your account
No card required. 14 days with a company email, 7 days otherwise; 300 AI answers.
Your business assistant
Describe the work.
Let your assistant act.
Review conversations, ask questions about your business data, and save the findings as reports in your panel. Describe what you need in your own words.
- From conversations to insight
- From analysis to saved reports
- From the source conversation to the next step
Business assistant
Illustrative example
Summarise this week’s conversations and save the report.
I reviewed the conversations and brought the main needs and follow-up points into a report.
- Conversations reviewed
- Summary report saved
Reports
Weekly conversation summary
Needs, questions and next steps
Workspace
Give the next step
an owner.
Let your team create tasks with an owner, due date and status in one place. Keep track of what needs doing and what is complete.
Explore Workspace
Workspace
Sample tasks
The team’s next steps
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Prepare the demo meeting
Demo Customer · Team of 8
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Share the setup plan
Demo Customer · Meeting follow-up
About Molvek
Software should
make room for you.
Molvek OÜ is a software company based in Estonia. We build products that fit into everyday business and turn knowledge into useful work.
Designed around the work
We focus on solutions that make a practical difference in your day.
People in control
AI helps. Your team keeps control of decisions, relationships and direction.
Products that keep evolving
We learn from real business needs as we develop our products.
Explore Molvek for your business
How would it work
for your team?
Ask a question as one of your customers would. See Molvek’s live bot answer right here.
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Ask like a customer
Type a question you would ask.
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See the answer
Molvek’s live bot answers using information about our own product.
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Keep the conversation going
Ask a follow-up and try the conversation for yourself.